What range should I expect from an XKey smart lock?
The standard XKey smart strike has a range of around 5-6M when installed in an aluminum door frame.
The range should be slightly longer when in a wooden or steel door frame.
If range is an issue - the strikes are available in a long range version, with mini high gain antennae.
Related Articles
How to adjust hold open time of an XKey managed lock
Log into the XKey app In the smart device listing, click the small circle with three dots - this will open a pop up. Next click settings. Adjust the hold open time with the slide bar to the desired setting and hit save.
My lock appears "Out of range", but I'm very close to it!
Your lock can appear out of range for a number of reasons. The first thing to try is to turn off and back on Bluetooth. The method to do so will vary depending on your phone. Look for a Bluetooth icon (), usually, it will have a blue background. Tap ...
How to set up a new Smart Strike, Smart Lock or Controller
First download the current Verroo App from Google Play or Apple App Store. After installation, you will be prompted for an action - Choose 'Set up new device' If you have skipped this, you can go to 'Add +' on the home screen, then select 'Set up a ...
How to factory reset an XKey lock/Strike
Remove the smart strike from the wall, and use a paper clip or similar to depress the micro switch in the back of the unit for 10 seconds. This will factory reset the strike after which it can be re-paired or paired to a new owner.
I have deleted a lock from my phone, but administrator still sees my eKey!
Deleting a lock from your device only deletes it locally, even if you were in range and administrator/owner. Verroo is a secured product, and letting users delete their own eKey from a lock can lead to a range of security vulnerabilities. For this ...