How to share an eKey to a new user

How to share an eKey to a new user

After you have set up a new Device (Lock or Controller) you can get started inviting other users:

Following is the written instructions - Scroll down for video tutorial

Note: Only owners and admins can create and share new eKeys.

1. Click on the settings cog wheel of the device 
2. Next click on 'Users' which is located bottom right of the devices control / settings page 

Note: If you are next to and connected to the device the Verroo app will list out all the users registered in the device. If you are away from the device you can still generate and send an eKey!

5. Next click 'New user +' up the top right hand side. 
6. Now enter a name and mobile number or select from contacts. 
7. Next choose the permissions.

Normal 
You can apply start and end dates/times and time of day, day of week restrictions to Normal users. 
Admins 
Are unrestricted users who can issue eKey's to 'Normal' users and when nearby a lock, can also delete 'Normal' users.
2 x Owners 
Device 'Owners' can delete both Admins and Normal users. Please make sure you have set up 2 x Owners for back up and restore purposes.  

8. When your eKey is ready to send, you can choose to extend the expiry time out. The Expiry provides the length of time the user has to enroll the eKey in the device. It is highly advisable to modify this setting if there is a change the user will not register within 24Hrs. 

9. Next select how to send the eKey.

If the user is right next to you, Share eKey on-screen is easy. The user receiving the eKey can follow these simple instructions to scan their new eKey off your phone. 

Otherwise to send remotely, Send eKey link over SMS. This will generate a text message containing the eKey. The recipient can simply download the Verroo app and then click the link. Otherwise they can copy and paste it into their app following these simple instructions.    





    • Related Articles

    • I want to trasfer my eKey's and device setup to my new phone.

      copying the entire contents of your old phone to your new phone may not transfer eKey's successfully. It is important to install Verroo on your new phone, then send your eKey/s across like sending to new users. If you are an Owner or have ...

    • How to migrate Verroo doors/devices to your new mobile.

      FOR OWNERS Simply send your new mobile an new eKey with OWNER permissions. Once registered your old user entry will be downgraded from Owner to Admin. It is also advisable to delete the old entry out, just make sure you delete the correct one. The ...

    • Where is the data stored?

      The device (lock or controller) itself has secured memory that stores the users and eKeys. Verroo is an offline system, that only uses the internet or phone network to transmit eKeys. Using the phone to phone scanning feature, you can also share ...

    • How do I share an eKey with another user on XKey app?

      in iOS, hit the up arrow icon which is located on the bottom left row of icons on the lock control panel. in Android, click the keysend icon, top right of the app. You will be guided through the process in a wizard from there.

    • I'm having trouble registering an eKey (iOS)

      If you are experiencing difficulties registering an eKey on your iPhone, please follow this procedure: Ensure your Bluetooth is turned on and that you are attempting to activate your eKey prior to its expiry (This is noted on the SMS or Message). ...