When I start the app it shows me a welcome screen, and when I go through the process, I get stuck on a screen with options (iOS)
When you already have been using the app, it may happen that after an update, you will see the welcoming screen again. Just choose "Installer mode", or kill the app by swiping it out and restart it.
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How do I share an eKey with another user on XKey app?
in iOS, hit the up arrow icon which is located on the bottom left row of icons on the lock control panel. in Android, click the keysend icon, top right of the app. You will be guided through the process in a wizard from there.
I'm having trouble registering an eKey (iOS)
If you are experiencing difficulties registering an eKey on your iPhone, please follow this procedure: Ensure your Bluetooth is turned on and that you are attempting to activate your eKey prior to its expiry (This is noted on the SMS or Message). ...
I need an alternative to sending eKeys over MMS (iOS)
If you do not want or cannot send an eKey over MMS, follow this procedure to use an alternative app: Tap the top-right icon on your Verroo lock in the list (you don’t need to be in range) and select the “User” tab, then select “New User”. Enter the ...
How to receive / accept an eKey that has been sent to you
Video tutorial bellow. Written instructions as follows: If the eKey has been sent via message / SMS Download the Verroo app from the Apple App Store or Android Play Store Next click on the eKey link in the message. This should open up into the app ...
What phone operating systems does the Verroo app work on?
Verroo products officially support iPhones running iOS from version 12 or later and Android phones running Android 5.0.1 or later. Your phone must also support Bluetooth Low Energy (aka Bluetooth LE, BLE, BT4.1...), but if it runs one of the ...