copying the entire contents of your old phone to your new phone may not transfer eKey's successfully. It is important to install Verroo on your new phone, then send your eKey/s across like sending to new users.
If you are an Owner or have Administration rights, send yourself a new eKey to your new phone with Owner or Administrator rights.
The easiest way to do this is use the "On Screen" eKey transfer method on your old phone, and “Scan” in “Set up a received eKey” on the new phone..
Depending on how many Owner users have been enrolled on your device, registering a new owner eKey to your new phone will either give you Owner rights on both phones or if you have another user that is an Owner, your old phone will have its eKey demoted to administrator right.
If you are Normal user, you will need to get the Owner or Administrator to send you a new eKey for you to enrol on your new phone